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Not this reader’s editor 

Dave Winer recounts Rogers Cadenhead‘s fruitless contact with The Guardian’s Reader’s Editor (in one of his mysteriously missing posts). I can echo his experience.

Before I wrote my post on The Guardian RSS brouhaha, I emailed the Reader’s Editor. I was glad that I didn’t receive the kind of automated reply that is too often the norm.

But I’m utterly dismayed and surprised that one week later I still haven’t heard anything at all. You’d think an ombudsman could at least send out a holding message: “Thank you for your email. I will look into the matter and let you know my conclusions.”

Instead, nothing. Nothing at all.

The Guardian, to my mind, is better than this.

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